All About NMN

What actually is NMN?

NMN simply put is a precursor to a molecular called NAD+, which helps cells generate energy to function and has been shown to decline with age!

It's recently been popularised by the Australian Harvard professor and longevity thought-leader, David Sinclair.

What are the benefits of taking NMN?

 NMN is a supplement that has been gaining popularity in recent years due to its potential health benefits.

NMN stands for nicotinamide mononucleotide, and it is a precursor to nicotinamide adenine dinucleotide (NAD). NAD is an important coenzyme that plays a role in energy production, cell repair, and gene expression. levels of NAD decline with age, and this has been linked to age-related diseases such as Alzheimer's and Parkinson's.

Some studies have shown that NMN supplementation can increase NAD levels, which may in turn help to improve cognitive function and delay the onset of age-related diseases. However, more research is needed to confirm these potential benefits.

For now, NMN remains a promising supplement for those looking to support their health as they age.

Where is your NMN made?

Our NMN is manufactured and packaged in China, where there are adequate manufacturing capabilities to produce NMN at scale.

All NMN you see on the market is produced in China. Sometimes you see 'Australian-made' but this refers to it being packaged in Australia, not produced. 

We package in China for efficiency and to provide you with competitive pricing.

Is NMN natural or synthetic?

All NMN on the market, including ours, is synthetically produced.

Naturally-derived NMN is very unstable, prohibitively expensive and has a short expiration date (under 30 days). With synthetic NMN, we can more accurately control the purity and the life span is a minimum 12 months.

There is no negative effect physiologically from taking synthetic NMN compared to natural.

Is NMN vegan, GMO-free, and free of nasties?

Yes, yes and yes. Our NMN is vegan, GMO-free, and does not contain anything other than pure NMN.

Which foods contain NMN?

Broccoli, avocados and almonds are foods that naturally contain NMN, albeit in small quantities.

500mg of pure NMN is the equivalent of taking 25kg of broccoli!

Is your NMN tested for purity and stability?

Yes! Our NMN have certificates of analysis demonstrating 99% purity. 

It has also been stability tested through a 30 day test to ensure our product remain stable even in 40C temperatures. We didn't find any significant degradation in the product.

Are there any side-effects to taking NMN?

NMN is a form of vitamin B3 that is commonly found in green vegetables, legumes, and meat. While it is considered safe for most people, there are some potential side effects that you should be aware of.

In some very rare cases NMN can cause headaches, dizziness, and an upset stomach in some people. NMN may interact with certain medications that we are currently unaware of, so if you are taking any prescription drugs, it is important to speak to your doctor before taking NMN. 

How long until I start seeing results?

Everyone metabolises NMN differently, so some people may notice effects more quickly than others. 

Typically though, below is a good timeline of benefits you may experience:

Day 1-15: Improved energy, memory and cognition.

Day 15-60: Accelerated weight loss and improved insulin sensitivity.

Day 60-180: Marked reduction in biological age.

What's the difference between NMN and regular B3?

NMN is a derivative of B3 (NR) and is one step further down the pathway to produce NAD+.

NMN has also shown more impressive effects in mouse models (improved vascular health, longer lifespan, less arterial damage etc, which NR did not).

Further, new trials for NMN in humans have shown it to have a positive effect on areas like insulin sensitivity in pre-diabetic patients.

We have a very informative blog on our website, if you’re keen to learn more.

What does NMN taste like?

Neutral with a very slight hint of sourness like L-carnitine or vitamin C.

Is NMN like collagen? Can it help with hair/skin/nails?

Think of NMN like the ying to collagen’s yang.

Collagen is more beneficial for external factors like skin elasticity whilst NMN benefits focus around internal factors like boosting metabolism, improving DNA repair, improving heart health, and boosting muscle function as we age

Can NMN help with diabetes & heart health?

A recent study showed NMN to improve insulin sensitivity in pre-diabetic patients over 55. NMN is also known for improving heart health.

Which is better for boosting NAD+, NMN or NR?

You might have NR being advertised as a NAD+ booster. Whilst effective, latest research indicates NMN as the more effective molecule to boost NAD+.

There are three main reasons why we prefer NMN over NR:

1. NMN is more stable in the bloodstream.
2. NMN is one step further down the NAD pathway. That means NMN is more easily converted in NAD+ than NR.
3. Leading longevity scientists, like David Sinclair, take NMN, not NR

Finally, more research and funding is focused on NMN as a NAD+ booster, not NR, with the goal to treat age-related diseases.

What are the capsules made from?

Our capsule material is hydroxypropyl methylcellulose (HMPC). It is derived from wood pulp, vegan, clear, tasteless, and non-irritating.

We do not use carrageenan.

Third-Party Testing Certificate

We understand quality of product is of utmost importance for efficacy and safety. 

That's why we have independently tested our NMN with a third-party USA testing lab to validate purity and put your mind at ease.

NMN Certificate of Analysis

Note: Other elements shown are standard testing protocol, which fall completely within expected ranges (for reference, drinking water typically has 300ppm of arsenic, so don't fret).

Resveratrol Certificate of Analysis

Note: Other elements shown are standard testing protocol, which fall completely within expected ranges (for reference, drinking water typically has 300ppm of arsenic, so don't fret).

How to Use

How much NMN should I be taking?

If you're under 60, the recommended dosage is 500-750mg daily. 

If you're over 60, you can take 750-1,000mg daily.

How to take NMN sublingually?

To take sublingually, place a scoop of the powder on top of the tongue. This is instead of trying to place directly under the tongue, which can be finicky!

Then use your tongue to move the powder underneath and let the powder remain there for 4-5 minutes whilst it dissolves. It might not dissolve fully, so after 5 min, simply wash it down with water.

Do I take both capsules together or separately?

For optimal results, take 1 x 250mg capsule in the morning with breakfast and another at night with dinner.

Can I take NMN with my current medication?

Most likely, yes. NMN has no known reactions with medications.

That said, as always, consult your doctor before commencing.

Can I mix NMN powder in my smoothie?

Yes, absolutely! As long as the smoothie is cold.

Can I mix NMN powder with hot drinks or in cooked food?

High temperatures can denature NMN, reducing its effectiveness, which is why we do not recommended mixing with hot drinks or cooking with food.

All About Us

Was AgeMate founded in Australia?

Yes! AgeMate was conceptualised and founded in Australia.

Where is your office based in New Zealand?

Our New Zealand office is based out of Auckland.

How long have you guys been around for?

We're new kids on the block. We officially opened for business in September 2022 but have owned and operated various companies for 15+ years and understand the importance of great customer service, attention to detail, and full transparency.

Were you guys called BetrLabs?

Yes! We've rebranded to AgeMate as we felt BetrLabs was a bit corny and AgeMate more encompassing of our mission and long-term vision.


Why do you ship from Hong Kong and not New Zealand?

It's a great question and we aim for 100% transparency in everything we do.

Our NMN is manufactured and packaged in China, where there are adequate manufacturing capabilities to produce NMN at scale.

All NMN you see on the market is produced in China. Sometimes you see 'New Zealand-made' but this refers to it being packaged in New Zealand, not produced. This is very common practice with supplements.

Instead of importing to New Zealand and needing to charge 50% more, we package in China and send from Hong Kong for efficiency and to provide you with the most competitive pricing on the market.

Why does my tracking number still say 'Pending'?

Your tracking number will say 'Pending' until your order arrives in New Zealand and is scanned by NZ Post. This typically takes 4-5 days from when you receive our dispatch notification.

Will my order be tracked and shipped by NZ Post?

Yes it will. You order will be shipped via NZ Post as if it were sent locally from within New Zealand.

You will receive a tracking number upon your order being dispatched.

How much does shipping cost?

Shipping is free to all New Zealand customers over $100 NZD.

How long does shipping take?

For New Zealand customers, we ship via tracked NZ Post and end-to-end delivery takes around 5-10 business days.

Don't worry, you won't have to pay any import or duty fees.

Do you ship to countries other than New Zealand?

Can I come and pick up my order in person?

Sadly, no. We ship from a network of established partner warehouses located all across the world from Auckland, Sydney, Hong Kong to Texas.

They do not allow public access nor physical collection of goods.

Subscription Management

How do I log in?

Click the link below to log in:

Alternatively, from our website:

  • If you are on desktop, click on the 'Subscriber Log In' link in the footer under 'More'

  • If you are on mobile, click the hamburger navigation top left of your screen, then select 'Subscriber Log In'

Can I cancel my subscription at any time?

Yes, absolutely. You can cancel your subscription at any time by logging into your online account or by contacting our customer support team at hello@agemate.com.

How do I create an account?

If you purchase a subscription, your account will have automatically been created when you checked out.

If you have not purchased or purchased without a subscription, you will not have nor can create an account. The account is specifically for subscribers only.

I'm having trouble logging in. What do I do?

Your log in email is the same email you used when purchasing your subscription. If you cannot remember it, simply send an email to our customer support team at hello@agemate.com and we'll sort you out.

How do I change my delivery frequency?

How do I change my order date?

Click the link below to log in:

After logging in, click 'Manage Subscription'

Click 'Next Charge Date' then select the date you wish to be charged on and click 'Update Next Shipment Date' to confirm.

If you want your order immediately, simply click 'Order Now'.

How do I increase or decrease the quantity on my subscription?

Click the link below to log in:


After logging in, click 'Manage Subscription'

Click on the 'Product' link and update the quantity

How do I add, remove, or swap products on my subscription?

How do I update my shipping or billing address?

Click the link below to log in:


After logging in, click 'Manage Subscription'

Click 'Shipping Address' and update your details accordingly

How do I update my payment information?

How do I cancel my subscription?

Payments, Returns & Exchanges

What are my payment options?

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay.

I'd like a refund. How can I get one?

Simply send an email to hello@agemate.com and we'll get it sorted within 24 hours.

Can I return your product to an New Zealand location?

Yep! We've got a partner warehouse located in Auckland where you can return any product you wish to exchange or refund.

What's your money-back guarantee?

We know some things take time, that's why we offer a 100 day trial. If you're not seeing results or head-over-heels with BetrLabs for any reason, even after 100 days, send it back for a full refund + return postage.

I've changed my mind about an order. Can I exchange it?

While we don't offer exchanges, we understand that sometimes a return may be necessary. 

If you wish to return an unopened item, here's how you can do so within 30 days of your purchase:

1) Email us at hello@agemate.com with your order number and return details.

2) A $10 shipping fee applies for returns. We'll send a payment link for convenience.

3) Once the fee is paid, we'll send a return label. Ship the unopened item back to us in its original condition.

4) Once your return arrives at our warehouse, typically within 2-3 weeks, we will immediately process your refund.


Do you have a retail presence?

We're currently only available online.

How do I distribute AgeMate products?

Please send an email to hello@agemate.com with your details and we'll get back to you within 24 hours.